Frequently Asked Questions
Answers to what we get asked most — about orders, pickup, shipping, and booking an event with us.
Our powder cannons and smoke products involve real physical risk when used incorrectly. Before we fulfill any order with these products, we send you a Fireworks Liability Waiver and Release to review and accept directly — it confirms you understand how to use the product safely and that you accept responsibility for its use at your event. It protects both you and us.
Yes — you must be 18 or older to purchase and to use any powder cannon, smoke, or fireworks product.
We accept all major credit and debit cards through our secure checkout, powered by Stripe. We never see or store your full card number.
Yes — beyond individual products, we offer full-service gender reveal packages that include decoration and on-site event production. Reach out and tell us about your event so we can put together the right package.
Yes, within certain windows depending on how close you are to your event date. The fastest way to reach us about a change or cancellation is by text or WhatsApp.
Text or WhatsApp us at +1 (689) 249-1822 — that's how most of our clients prefer to reach us, and it's usually the fastest way to get an answer.
Still have questions?
Send us a message and we'll get back to you — usually the same day.
💬 Chat on WhatsAppFrequently Asked Questions
Answers to what we get asked most — about orders, pickup, shipping, and booking an event with us.
Our powder cannons and smoke products involve real physical risk when used incorrectly. Before we fulfill any order with these products, we send you a Fireworks Liability Waiver and Release to review and accept directly — it confirms you understand how to use the product safely and that you accept responsibility for its use at your event. It protects both you and us.
Yes — you must be 18 or older to purchase and to use any powder cannon, smoke, or fireworks product.
We accept all major credit and debit cards through our secure checkout, powered by Stripe. We never see or store your full card number.
Yes — beyond individual products, we offer full-service gender reveal packages that include decoration and on-site event production. Reach out and tell us about your event so we can put together the right package.
Yes, within certain windows depending on how close you are to your event date. The fastest way to reach us about a change or cancellation is by text or WhatsApp.
Text or WhatsApp us at +1 (689) 249-1822 — that's how most of our clients prefer to reach us, and it's usually the fastest way to get an answer.
Still have questions?
Send us a message and we'll get back to you — usually the same day.
💬 Chat on WhatsApp
